Shipping policy

Shipping Policy


Processing Time:

 Orders are processed within 3-5 business days. This means your order will be packaged and prepared for shipment during this period.


Shipping Time:

Once your order has been processed, it will be shipped using our standard shipping method. The estimated shipping time is also 3-5 business days. Please note that shipping times may vary based on your location and any unforeseen circumstances.


Delivery:

After your order has shipped, you will receive a confirmation email that includes tracking information. Ensure you provide an accurate email address, and check your spam folder if you don’t see the email in your inbox. Thank you for your patience and understanding. If you have any questions or concerns about your order, please feel free to contact us at marquebeautyllc@gmail.com.


Shipping Insurance:

Mar’Que Beauty is not responsible for lost or stolen packages once delivery has been confirmed.

We take full responsibility for your products while they are in our care. However, the shipping courier assumes full responsibility once your package has been dispatched, and we do not control the delivery methods.

If you do not purchase shipping protection, any lost, damaged, or stolen packages must be reported directly to the carrier.


International Shipping:

We offer international shipping to many countries worldwide. Shipping rates will be calculated at checkout based on the destination country and package weight. 

Please note that customers are responsible for any customs fees, taxes, or clearance charges imposed by the destination country. We are not liable for any delays, customs fees, taxes, or clearance charges arising from international shipping.

International shipments may take longer to arrive due to customs processing times in the destination country. We cannot guarantee delivery times for international shipments as customs clearance procedures vary by country. 


  • In the event of a lost or delayed package, please contact the carrier to file a claim.